Speak to our Optician

Do you need help adding your prescription to your new designer glasses? Our in-house dispensing opticians are ready to help you with any of your prescription queries. They are available by phone on 02075905501 or email prescription@fashioneyewear.co.uk

Fashion Eyewear aims to make the process of ordering your prescription glasses or sunglasses simple, quick and stress-free. Speaking to our online UK opticians will save you a trip into a store, allowing for easier social distancing while also saving you time and unnecessary hassle.

If you usually buy your prescription glasses in-store after getting an eye test, buying online might seem complicated. The good news is, it couldn’t be simpler!

These frequently asked questions will help you feel more confident, but if you need to speak to some of the best opticians online, the team at Fashion Eyewear is here to help!


Common Questions  

What lenses should I choose? 

The type of lenses you choose will depend on your needs, for example, distance, reading, varifocal, computer use, fashion or occupational use. 

Our skilled opticians are available online to help you choose the very best lenses for the right price. Simply select your preferred frames, then follow our easy step-by-step lens selection process. 


Can I add tint to my lenses? 

Yes! Fashion Eyewear offers transition lenses that adjust from indoor to outdoor light, as well as a variety of lens tints in colours to suit your personal preference. Our range of designer glasses includes something for everyone. 


How often should I get new pair of glasses? 

You should see your optician every 1-2 years, and get a new pair of glasses if your prescription changes. 


How do I know my pupillary distance? 

Pupillary distance (PD) is a measurement used to determine where you look through the lens of your glasses. It refers to the distance between the centres of your pupils. 

PD measurement will typically be included as part of an eye exam. You can also use our online PD Master tool and your webcam to measure your pupillary distance accurately and easily at home. 


How do I read my prescription correctly? 

These are some of the scores and measurements provided with your prescription, which you might be asked to enter when you order online. The most common are:


  • OS: Refers to your left eye
  • OD: Refers to your right eye
  • Sphere (SPH): Refers to distance; shows the correction for either long-sightedness or short-sightedness.
  • Cylinder (CYL): Refers to astigmatism, an imperfection in the curvature of the eye.
  • Axis:A score that shows the angle of astigmatism.
  • Reading Addition (Reading ADD): Shows how much extra power is needed in addition to a distance prescription.


You can find out more in our guide to reading your prescription here.


Optician availability  

Please note: Our opticians are available from 10:30 am - 4:30 pm Monday to Friday (GMT) and will be with you as quickly as possible.

While you wait, read all about our lenses here.

Tel: 02075905501

Email: prescription@fashioneyewear.co.uk